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01Start here
Getting access and sending your first request.
2 articles
02API & models
Authentication, request formats, models, limits, and pricing authority.
4 articles
03Account & billing
Account access, wallet, top-up, and manual full-order refunds.
3 articles
04Reliability
Status, maintenance windows, errors, and retry guidance.
2 articles
05Privacy
Data handling, privacy requests, Terms, DPA, and AUP.
2 articles
06Best practices
Key isolation, request safety, cost control, and production rollout.
2 articles
Popular articles
APICreate and rotate an API keyOne key per environment, and the safe rotation order.MODELSupported models and pricing authorityCatalog-driven availability and where prices come from.BILLINGHow manual full-order refunds workSome settled top-ups may be eligible for manual review. Full order only; 3–5 business days is typical.
Start here
STARTSend your first requestCreate a key, point an OpenAI SDK at Inferway, and get a completion.STARTAccount activation and settlement currencyHow activation works, and why your settlement currency is fixed when the account is created.
API & models
APICreate and rotate an API keyOne key per environment, and the safe rotation order.MODELSupported models and pricing authorityCatalog-driven availability and where prices come from.APIOpenAI-compatible request formatsChat completions with the SDK you already use — change the base URL.APIRate limits and capacityPublished rate limits apply across key and guest requests; see the documentation limits table for details.
Account & billing
BILLINGTop up your walletTop up your wallet via card or WeChat Pay (CNY, min ¥10) or card (USD, min $5); Alipay is not supported.BILLINGHow manual full-order refunds workSome settled top-ups may be eligible for manual review. Full order only; 3–5 business days is typical.BILLINGBonus credit basicsWhere promotional credit comes from and how it is tracked per order.
Reliability
RELIABILITYWhat a 529 means and how to retryBackoff guidance and the live status page for the current picture.RELIABILITYPlanned maintenance windowsAnnounced in advance, drawn in blue, never counted as incidents.
Privacy
PRIVACYZero-retention data handlingChat prompts and completions are not stored; media generation outputs and uploads are kept temporarily.PRIVACYRequest deletion of your account dataWhat is deleted, retention bounds, and the request path.
Best practices
PRACTICEIsolate keys per environment and workloadBlast-radius control: separate keys, clean revocation.PRACTICEControl cost per tokenBilling is per token at catalog rates; a monthly budget caps project spend.
Still need help?
Every case is read by a human. Whole-order refund requests are handled by email — the console shows you the support address to write to.
hello@inferway.aiRequest a whole-order refund by emailYou will sign in first to see the support address.
GWMM LLC operating as Inferway · 30 N Gould St, Sheridan, WY 82801, US
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